ZenCloud-Privacy Policy

ZenCloud understands that your privacy and data security are Paramount. We are committed to managing your personal information in a transparent, secure and responsible manner. This Privacy Policy details how we collect, use, store, protect and share your personal information and ensures that you have full control over your personal information.

1. Data collection and use

ZenCloud collects your personal information, including but not limited to device identifiers, account information, and file data, only when necessary. We use this information to provide you with services, improve the user experience and ensure data security. All data is collected and used in accordance with the principle of minimization and only for the realization of service functions.

The information we may collect includes, but is not limited to:

Account information: The email address, username, password, etc. provided during registration to create and manage your account.

Device information: Device identifier, operating system version, etc., used to ensure service compatibility and security.

File information: File metadata (such as file name, size, type, etc.) uploaded to the cloud to store and manage your files.

Usage information, such as login time and usage frequency, is used to analyze service performance and optimize user experience.

We strictly abide by the principle of minimization, collect only the information necessary to achieve the function of the service, and clearly inform you of the purpose of the use of information.

2. Data storage and protection

We use advanced encryption technology and security measures to protect your data from unauthorized access and disclosure. All data transfers are carried out over encrypted channels, ensuring the confidentiality of data during transmission and storage. In addition, ZenCloud strictly limits access to your personal information to authorized personnel.

We only use your personal information in the following circumstances:

Services provided: For storing, managing and sharing your files.

Optimize the experience: Analyze usage data to improve service performance and user experience.

Security: Detect and prevent malicious behavior to keep your account and data safe.

We will not use your personal information for advertising or other commercial purposes unless we have your express authorization.

3. Data sharing and disclosure

ZenCloud will not share your personal information with third parties unless expressly authorized by you or required by law. When you use the sharing feature, we only disclose information within the limits set by you, and automatically stop access when the sharing link expires.

4. User rights

You have the right to access, correct, delete your personal information, or close your account if necessary. ZenCloud provides a convenient user interface and customer support to help you manage your personal information. You have the right to:

Access and Correction of information: View and modify your personal information at any time.

Delete information: under the premise of complying with laws and regulations, delete your personal information.

Cancel your account: Cancel your account at any time, we will delete your personal information in accordance with the requirements of laws and regulations.

Limit processing: In certain circumstances, we are required to limit the processing of your personal information.

We provide a convenient user interface and customer support to help you exercise these rights.

5. Data security and compliance

ZenCloud adheres to international privacy standards (such as ISO/IEC 27018) and relevant laws and regulations, and is committed to ensuring transparency and compliance in data processing. We keep your data secure by:

Data encryption: All data is encrypted using industry-standard technology during transmission and storage to ensure data confidentiality and integrity.

Access control: We implement strict access rights management, only authorized personnel can access your data, and all actions are recorded and monitored.

Security audits: Regular internal and external security audits are conducted to verify the effectiveness of privacy safeguards and to identify and fix potential security vulnerabilities in a timely manner.

Privacy Training: Our team receives regular privacy protection and data security training to ensure that best practices and compliance requirements are always followed.

Transparency: We clearly inform you about how data is collected, used and stored, and provide a clear privacy policy to ensure that you have control over your personal information.

ZenCloud is committed to protecting your privacy and the security of your data, ensuring that you can fully trust our systems when using the services.

6. Update of privacy policy

ZenCloud may adjust the privacy policy in response to changes in laws and regulations or updates to the services. We will post the updated Privacy Policy on the website and notify you by appropriate means. If you continue to use our Services after the Privacy Policy has been updated, you agree to the new Privacy Policy.

7. Contact us

If you have any questions about the Privacy policy or need assistance, please contact us at:

Email: cavner@sacriverproperty.com

ZenCloud values your privacy and data security and appreciates your trust and support.